Eastwood Private Clients to offer bespoke insurance solutions
Beautiful properties, a fleet of collectable cars, glistening jewels and priceless works of art. It’s a gilded way of life that can quickly unravel without the right insurance. Unlike day-to-day contents insurance, securing comprehensive insurance cover as a high net worth individual requires considerably more thought and investigation to pin point the appropriate provider.
Eastwood Private Clients is a bespoke boutique insurance broker dealing exclusively with private client general insurance. Their specialist team is dedicated to offering clients a world class proposition, with collectively over 75 years’ experience within this niche area of the sector.
“We pride ourselves on delivering a platinum level of customer service and look to build long-term, lasting and trusted relationships with our clients,” says director Wayne Johnson. “When you own something special you should choose a special product to protect it, and while there are many wonderful Private Client insurance products available, it’s essential to obtain professional advice on selecting the correct one to meet your individual needs.”
At Eastwood Private Clients, the team arranges an initial consultation with prospective clients, preferably at their primary residence.
“This meeting is an important first step in creating that essential bond of trust between client and advisor,” Wayne explains. “From there, we’re able to provide our select panel of specialist insurer’s information above and beyond what a ‘down-the-line’ broker can offer.”
The company also has a wealth of experience in assessing appropriate sums for insurance – whether that be buildings, contents, jewellery or fine arts – something that can be a daunting part of the process to clients. The team will also work to review and upgrade existing security systems and offers a market leading complimentary security appraisal via their security partner, Dual-Stream.
Most importantly perhaps, at Eastwood Private Clients, the point of difference in terms of service level provision and market expertise becomes crystal clear at the claim application stage.
“From day one, all clients are assisted and guided throughout the process by the person they trust the most, their own Private Client Executive. Our clients are not given insurer claims numbers or passed to a general claims department, they are looked after by the consultant who has arranged and understands their portfolio, and most importantly of all, who understands them,”.
INSURANCE ESSENTIALS
When it comes to securing the services of a specialist broker, it’s vital to ensure you’re partnering with the right provider. Wayne Johnson reveals six essential ‘to dos’ in the short-listing process:
• Service is paramount – request a meeting
• Look to build a trusted professional relationship
• Seek value added services, valuations, surveys, security appraisals
• Understand who will look after you in the event of a claim
• Don’t cut corners – your precious possessions deserve better
• Expect an exceptional level of service
